Frequently Asked Questions
Wondering why you should work with a travel advisor? Are there fees involved? Do we book vacation homes? You've come to the right place! Below are answers to those questions and more!
Why should I work with a VLX Travel advisor?
VLX Travel offers advantages over free booking sites.
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We are experts in travel and in the industry.
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A travel advisor is similar to a financial advisor - a knowledgeable source that helps you get the most out of your investment.
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Upgraded accommodations and experiences.
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Access to the best values/saves you money.
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Complimentary amenities and perks.
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Support before, during, and after your trip.
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VIP treatment.
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Vetted travel providers and accommodations.
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Mobile app for itineraries and documents.
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We save you money, time, provide peace of mind and can often provide complimentary VIP perks and upgrades.
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Better vacations.
Are there fees?
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If you know your destination, the accommodations you would like to book, and do not need any assistance with your itinerary other than booking there are no fees! You will still receive the same, industry best service and any benefits or upgrades we may be able to provide through our partners.
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There is a planning fee of $150 which includes your initial consultation, destination research, up to five accommodation options, scheduling of all tours and transfers as requested, support before, during and after travel.
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Service Fee Structure
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Planning fee – includes initial consultation, destination research, up to five accommodation options, scheduling of all tours and transfers as requested: $150
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Home/Villa Rental fee –
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Renting a luxury vacation rental with VLX incurs a 5% fee for rentals $10,000 or less. If the rent is over $10,000 our discounted fee is 3% of the total rent amount, plus $500.
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Domestic Air Ticketing Fee, per person: $50
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International Air Ticketing Fee, per person: $150
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Frequent Flyer/ Award Booking Fee, per person: $100
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Change/Reschedule Fee: $100
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Trip Cancellation Fee: VLX travel charges a $100 fee for cancellation assistance. Service fees and air ticketing fees are non-refundable. Cancellations are subject to provider cancellation policies and the client is responsible for all applicable cancellation costs, charges or fees charged by Providers.
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Concierge Service fee: For assistance during travel with dinner reservations, arranging spa services, activities, and access to your advisor outside of normal business hours: $200 up to one week of service.
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VLX Vantage plan – Covers planning fees and all air ticketing fees annually for unlimited trips: $1000
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Concierge Service fee: For assistance during travel with dinner reservations, arranging spa services, activities, and access to your advisor outside of normal business hours: $200 up to one week of service.
How much does a trip usually cost?
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Prices can vary drastically between destinations and the total cost of a trip will depend on your preferences.
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VLX Travel specializes in luxury travel. We want you to get the most out of your destination and recommend 4 or 5 star properties.
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Our advisors are mindful of a client's budget and are forthcoming with pricing information, we want you to be as comfortable booking your trip as you will be on your trip.
